Field notes. Lessons from real builds
Notes from work we have actually shipped. Each one starts with a real problem at a real business, explains what we built and why, and ends with the part you can reuse in your own business.
In this series
All three notes come from one build: LabelBot, the invoice-to-label automation running at a dental lab since September 2026.
- The build
- Invoice-to-label automation
- Tests before go-live
- 130 automated tests, 4 review rounds
- Labels printed
- 628, an estimated 34 to 57 hours of retyping saved
The lab had tried two shipping fixes before us. Both added a step.
Why the third fix stuck when the first two faded out. 5 min read
Why our shipping bot refuses to print a second label
Ledgers, locks and the question nobody asks in a demo. 4 min read
Before it printed a real label, LabelBot spent days shadowing the staff
How a shadow run works, and why we will not skip one. 4 min read
Want one of these looked at for your business?
Bring the question to a free call. We will tell you what we would do, in plain words.