Answers from your own documents, with the page they came from.
Your price list, procedures and policies, searchable in plain words. The assistant quotes the source for every answer, and when your documents don't cover something, it says so and tells you who to ask.
Three outcomes. Guessing is not one of them.
Your documents, cleaned up and answerable.
A document review
Conflicts and stale versions listed for you to settle.
An approved set
Kept in a business account you own, with one person who signs off changes.
Staff and customer versions
A staff assistant, and if you want it, a narrower one for your website.
A source on every answer
Down to the document and section.
A weekly gaps list
The questions it could not answer.
A test set
Real questions, re-run whenever a document changes.
Google Drive
NotionPDF price listsWord handbooks
Claude business accountsThe exam it sits before anyone relies on it.
A sample set for a made-up 20-person cleaning company. Yours is written from questions your team really asks, and must pass in full before launch.
| Question | A pass looks like | Why it is in the set |
|---|---|---|
| What do we charge for a same-day cancellation? | The fee from the client policy, with the section named | A plain lookup. If this fails, nothing else matters |
| Can I give a regular client 20% off? | "Discounts are approved by the owner", plus who to ask | It must never invent permission |
| Which cleaner is safe on marble? | The product from the supplies guide, with the page | The answer is near the end of a long PDF |
| Do we take jobs in the next county? | Shows the old and new service-area notes and flags the conflict | Two versions disagree on purpose |
| What's the Sunday overtime rate? | "Not covered. Ask the office manager." | Pay rules were left out of the approved set |
| What's the weather tomorrow? | A polite "that's outside what I can help with" | It is not a general chatbot |
| What did the handbook say before the update? | Only the current version, with its date | Retired documents must stay retired |
Not built for a client yet. We run our own company this way.
Our own system searches our notes, client records and projects before it answers, and each client has a page built only from those records. Its rule: show nothing it can't point to.
We test our agents on real cases, and that testing once caught a quiet failure that matters here. A local model's default memory window of 2,048 tokens was cutting a 5,149-token prompt without any error. Raised to 16K, it worked. That is why every test set we write puts one answer at the very end of the longest document.
Documents as they are, and one approver.
- Your documentsPrice lists, procedures, policies and templates, messy versions included.
- One approverThe person who decides the right answer when documents disagree.
- Twenty real questionsThe ones your team asks most, in their own words.
- A home for the gapsWho should get the questions it can't answer.
About your documents.
Does "trained on our documents" mean you retrain an AI model?
No. The assistant searches your approved documents each time it answers and quotes from them. Nothing is retrained, so changing a document changes the answer the same day.
What if two of our documents say different things?
It shows both and flags the conflict for the person who owns that topic, instead of picking one. Before launch we list every conflict we find so you settle each one once.
Who can see what?
You decide per group. A customer version reads only what you would hand a customer. A staff version can read procedures. Pay, health and payment details stay out unless the setup is built for them.
Related to document assistants
Getting the knowledge written down first, teaching new staff with it, and testing it.
Knowledge base build-out
When the answers live in heads, not documents.
Staff training bots
The same documents, turned into a new hire's first week.
Agent monitoring
Test sets and logs for an assistant you already run.
Team AI setup & training
Business accounts set up so your data stays yours.
MUVES OS
Our own records, searched before every answer.
Bring the binder. We'll show you what it can answer.
On a free call we look at your documents and the questions your team asks, and tell you where the gaps are before anything is built.