A full book, without living on your phone.
Salons, spas, studios and gyms run on appointments and regulars: bookings by DM at 11pm, a no-show on Saturday afternoon, and clients who drift away without saying why. Most already use a booking app like Vagaro, Fresha, Mindbody or Square Appointments. What's missing is everything around it.
AI agents, at work.
A rebooking list that knows each client's rhythm.
Your booking app already knows when everyone came in. Read properly, that history tells you who is slipping before they're gone.
Sound familiar between appointments?
- After-hours DMs"Bookings come in through Instagram DMs after we've closed."
- The Saturday no-show"A Saturday no-show costs me more than anything else all week."
- Quiet drop-offs"I only notice someone stopped coming when I realise I haven't seen them."
- Repeat questions"New front-desk staff ask me the same product and policy questions."
- Lopsided reviews"Reviews only show up when someone is unhappy."
None of these is about the service itself. They're about the hours between appointments, which is where an owner-operator's evenings go.
Around the booking app you already pay for.
Square AppointmentsVagaroFreshaMindbody
Instagram
WhatsApp
Google MapsWebsite chat & WhatsApp
Answers DMs and WhatsApp from your service menu and books into your app
Booking & reminders
Reminders, and deposits only on the slots that no-show most
Customer history analysis
Each client measured against their own visit rhythm
Win-back & reactivation
Rebooking messages that wait for your approval
Reviews & reputation
A review request the day after a visit, never during
Staff training bots
Product and policy answers for new stylists and front desk
Google & Apple listings
Hours, services and photos right on Google and Apple Maps
We learned "rhythm" at a dental lab.
For Carlos Ceramics Dental Lab we analysed 25,336 cases to learn how often each dental practice usually sends work. The lesson carries straight over: a fixed rule like "flag anyone gone 60 days" fires for the wrong people. Comparing each customer with their own past pattern, over at least four weeks, is what finds the ones who are really slipping.
The same project put 324 practice records into the lab's CRM with 3,244 field updates and zero overwritten values. For a salon moving client notes out of a booking app, that's the rule we'd keep: merge, never overwrite, log every change.
Before you start.
Do we have to replace our booking app?
No. It stays the place bookings live. We connect to it, or work from its exports if it has no connection, and build the messages and lists around it.
What if a client asks a health question in the chat?
The assistant doesn't give health or medical advice. It answers from your service menu and policies, and hands anything about allergies, injuries or conditions to a person.
Who's slipping off your book? Let's find out.
The first call is free. Tell us which app you book with and where the evenings go.